Privacy Policy applies to the LaunderUp app on Playstore
LaunderUp recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on LaunderUp App and other offline sources. This Privacy Policy applies to current and former visitors to our app and to our online customers. By visiting and/or using our app, you agree to this Privacy Policy.
LaunderUp is a property of LaunderUp, an Indian Company registered under the Companies Act, 2013 having its registered office at C--20, 110, LORD KRISHNA APPARTMENT, OM VIHAR, UTTAM NAGAR
Delhi - 110059
1. Information we collect
Contact Information
We might collect your name, email, mobile number, phone number, street, city, state, Pincode, country, and ip address.
Payment and billing information.
We might collect your billing name, billing address, and payment method when you order. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners Razorpay and Paytm.
We collect information directly from you
We collect information directly from you when you make an order from our app. We also collect information if you post feedback on our app or ask us a question through email.
We get information about you from third parties.
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
2. Use of your personal information
We use the information to contact you
We might use the information you provide to contact you for confirmation of a purchase on our app or for other promotional purposes.
We use the information to respond to your requests or questions
We might use your information to confirm your order.
We use the information to look at site trends and customer interests
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use the information for security purposes
We may use the information to protect our company, our customers, or our app.
We use the information to send you transactional communications
We might send you emails or SMS about your account or an order placement.
We use information as otherwise permitted by law.
3. Sharing of information with third-parties
We will share information with third parties who perform services on our behalf
We share information with vendors who help us manage our online payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the event organizers
We share your information with shopkeepers and other parties responsible for fulfilling the purchase obligation. The shopkeepers and other parties may use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business
For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy
We will tell you before we do this.
4. Third-party sites
If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
5. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. XXXXXXXXXXX
A-283, Okhla Industrial Area, Phase-I
New Delhi- 110020
Phone: +91-11- 45757575
Email: XXXX
If you have any questions about this Policy or other privacy concerns, you can also email us at launderup@launderup.com
6. Updates to this policy
This Privacy Policy was last updated on 31-07-2022. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our app. Please check our app periodically for updates.
7. Jurisdiction
If you choose to visit the app, your visit and any dispute over privacy are subject to this Policy and the app's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.